Frequently Asked Questions

What is Shonda's Family of Kid Friendly Websites?

Shonda's Family of Kid Friendly Websites is a group of websites created to provide safe web content for children. Our sites feature colorful cartoon characters and activities (both online and printable coloring books, games, puzzles, etc.) to keep young minds busy.

The first site was Shonda's Animal Crackups and the latest site is our gift shop.

Each site has its own theme and provides different characters and activities to provide something for every member of the family.

I don't see my favorite Shonda characters on any items, can you create customized items?

Sure, if you see a graphic/cartoon/character on one of our sites and would like to see it featured on an item, please contact us at sales@shondasanimalcrackups.com with your request. We'll let you know if we can fulfill your request! We may even send you a sample to keep! 8^).

What Payment types do you accept?

Currently we accept only PayPal payments as we have had good experience with them. We hope to add more payment types in the future.

What are the Shipping Costs?

Shipping costs are based on the number of items you purchase, the more you buy, the better your shipping rate! 8^)

Shipping Table
$5	1 - 2 items
$8	3 - 4 items
$10	5 - 9 items
$15	10 items or more
FREE	$150 or more in purchases

Note: Total Order processing time, including printing and shipping your items. could take up to ten (10) business days.

What are the Terms and Conditions?

Terms and Conditions

Total Order Processing and Shipping can take up to ten (10) Business Days. If you have not received your item after ten (10) business days, please contact our Customer Service so that we determine the status of your order.

All sales are final. Please verify quantities and sizes before completing your purchase. If an item is still in new condition (unwashed, unworn) then an exchange for the same item in a different size may be arranged. Please contact us for details.

If for any reason the item is lost or damaged we will work with you to make sure your money is refunded.

If you have any questions regarding any items on our site, please contact us via the Customer Service link BEFORE purchasing the item.

If there are any problems with your order please contact us via the Customer Service contact information. We will try our best to resolve any issues you have.

Enjoy your purchase!

Do I need to Pay Taxes?

Only if your shipping address is based in Illinois, in which case your order will automatically include a 6.25% sales tax.

Coupons

Our Free Hat Coupon requires the purchase of any T-Shirt and is only valid while supplies last.
If you experience any problems with any of our Coupon Codes please contact Customer Service to have the issue resolved (and your account credited).

What are all these flashing blinking advertisements for?

We also list advertisements from selected vendors who are 'compatible' with our customer base. Because we hand select the vendors shown on our Gift Shop we can ensure that they are all family oriented.

I really really hate the internet, no, really I hate it, can I contact you some other way?

Our snail mail address is: Shonda's Animal Crackups, P.O. Box 9017, Naperville, IL 60567